Shipping Policy

Shipping Policy for The Goat

At The Goat, we understand the importance of timely and secure delivery of your purchased products. That’s why we have created the following Shipping Policy to ensure that your shopping experience with us is hassle-free and convenient.

Thank you for choosing The Goat for your shopping needs. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us.

Shipping Rates and Delivery Time

We offer free shipping on all orders over $279.12 within the continental United States. For orders under $279.12, a flat rate shipping fee of $4.99 will apply. Orders are typically processed within 1-2 business days after the order has been placed. Delivery time depends on the shipping method chosen during checkout. Standard shipping typically takes 3-7 business days for delivery, while expedited shipping takes 2-3 business days. Please note that delivery times may vary due to unforeseen circumstances such as weather conditions and peak holiday periods.

Shipping Methods

We use various shipping methods to ensure the safe and timely delivery of your products. Depending on the size and weight of your order, we may use USPS, UPS, FedEx, or other carriers. We will provide a tracking number once your order has been shipped, so you can track the delivery status of your package.

International Shipping

At this time, we do not offer international shipping.

Order Tracking

We will provide a tracking number once your order has been shipped. You can use this tracking number to track the delivery status of your package. You can also check your order status on our website under “My Account.”

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped. Once an order has been shipped, it cannot be canceled.

Undeliverable Packages

If a package is undeliverable due to an incorrect address provided by the customer or if the package is refused by the customer, the customer will be responsible for any additional shipping charges incurred to re-ship the package.

Lost or Stolen Packages

The Goat is not responsible for lost or stolen packages. If your package has been marked as delivered but you have not received it, please contact the carrier directly to file a claim. If you have any questions or concerns, please contact us, and we will do our best to assist you.

Thank you for choosing The Goat for your shopping needs. If you have any questions or concerns about our Shipping Policy, please do not hesitate to contact us.