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Refund Policy For The Goat
At The Goat, we stand behind the quality of our products and want our customers to be completely satisfied with their purchases. However, we understand that there may be instances where a refund is necessary. Therefore, we have established the following refund policy:
30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee for all our male enhancement products. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund, less any shipping fees. To initiate a refund, please contact our customer service team at (949) 371-5878
Please note that we can only accept returns for unopened and unused products. If the product has been opened or used, we cannot accept the return. Additionally, we cannot accept returns for any products that have been damaged or altered in any way.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately at (949) 371-5878. We will work with you to resolve the issue as quickly as possible. Depending on the situation, we may offer a replacement, exchange, or refund.
Once we receive your returned product, we will inspect it to ensure that it meets our return policy requirements. If the product is eligible for a refund, we will process it within 10 business days. The refund will be issued to the original payment method used to make the purchase.